Ultimate Guide to Ecommerce Chatbots for 2023
Chatbots In eCommerce: The Ultimate Guide to eCommerce Chatbots They decided to add a chatbot to their customer service because they noticed that answering customer queries by e-mail was too slow and impersonal. The chatbot solved both problems, says Customer Care Lead at AlphaPet, Leonie Steiner. Much like a tenacious human sales assistant, the chatbot …
